We generally ship orders within 1 business day of the order being placed however during peak times there may be a delay of 2 or 3 business days. You will receive an email from us when your order ships with a delivery confirmation number. Please understand it may take several days for tracking to show up, and orders are often received well before tracking information is available. We ship via USPS priority, which within USA typically takes 2 to 3 business days to receive your order from the day we ship but please allow at least 5 business days from the day we ship your order before contacting us regarding a potential lost or delayed order. Orders to Canada please allow 6 to 10 days for delivery although many orders arrive quicker, it is beyond our control. Other international destinations please allow 12 days before contacting us as there may be delays caused by customs.

We must collect sales tax for orders shipped to Massachusetts customers in compliance with Massachusetts law. For international orders please understand import duties (tax) may be charged by your jurisdiction and you are responsible for knowing and complying with your local laws. We will not be able to estimate your tax liability for you.

Your satisfaction with our products is of greatest importance to us. We offer free samples in order for you to try our products before you buy the full size product. We do not refund shipping costs under any circumstances. We do not provide refunds on full size products. We will provide an exchange or store credit only on full size products which spoil prematurely or are somehow otherwise defective. If you wish to return a defective product please call customer service and obtain a return authorization number. You can call 1-888-366-2284 to obtain this number. Returns must occur within 7 days of your shipment receipt for all items. We will replace items that were damaged in shipping except for bath bombs which may break, but this will not affect their usage. We make every effort to avoid breakage. If you are giving bath bombs as a gift we recommend you overbuy to be safe. We cannot be held responsible for shipping delays with the carrier and cannot reimburse for shipping expenses unless it was our fault. We do not issue refunds for any reason unless it was our fault.

We only ship to the following countries:

Albania
Algeria
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan Republic
Bahamas
Bahrain
Barbados
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
British Virgin Islands
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Canada
Cape Verde
Cayman Islands
Chad
Chile
China
Colombia
Comoros
Cook Islands
Costa Rica
Croatia
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
El Salvador
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Federated States of Micronesia
Fiji
Finland
France
French Guiana
French Polynesia
Gabon Republic
Gambia
Germany
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guatemala
Guinea
Guinea Bissau
Guyana
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Laos
Latvia
Lesotho
Liechtenstein
Lithuania
Luxembourg
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Mongolia
Montserrat
Morocco
Mozambique
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Niue
Norfolk Island
Norway
Oman
Palau
Panama
Papua New Guinea
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Qatar
Republic of the Congo
Reunion
Romania
Russia
Rwanda
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Korea
Spain
Sri Lanka
St. Helena
St. Kitts and Nevis
St. Lucia
St. Pierre and Miquelon
Suriname
Svalbard and Jan Mayen Islands
Swaziland
Sweden
Switzerland
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Vanuatu
Vatican City State
Venezuela
Vietnam
Wallis and Futuna Islands
Yemen
Zambia

Please make sure your shipping address is correct as you will not be able to direct your package once shipped. We ship domestically via USPS Priority Mail. In most cases this means 2-3 days shipping time. You will receive a notification with a tracking number when your order has shipped.

US:
Flat Rate: $6.95
Free Shipping on orders over $69

International orders (non-USA) must be paid for via PayPal and shipping costs will be calculated upon checkout. We will ship your order via USPS first class. It usually takes 1 to 2 business days from the receipt of your order until shipment. We will contact you if an order is delayed beyond 1 business day. Delivery times vary based upon location.

Canada:
Flat Rate $9.95

International:
If order total is under $1 shipping = $14.95
If order total is $1.01- $25 shipping = $24.95
If order total $25.01 - $50 Shipping = $29.95
If order total $50.01 - $100 Shipping = $34.95
If order total > $100 Shipping = $49.95

For USA customers we accept credit card, PayPal, Money Order, and Cash. We accept the following credit cards: Visa, MasterCard, Discover, and American Express. We also accept PayPal, Money Order, and Cash via the mail. If sending cash, please send cash well wrapped in our invoice and round up to the nearest dollar, do not send coin. Select "Money Order" as method of payment. For international customers we accept only PayPal and US dollars (USD) cash via mail. If sending cash please choose PayPal during checkout and contact us to notify us that you will be sending cash.